Question 1

What is a donation tracker?

Accepted Answer

A donation tracker is an app that helps you record non-cash charitable contributions, calculate fair market values, and generate tax-ready reports for IRS deductions. DeductAble is the best donation tracker app available—it uses AI to automatically identify and value donated items from photos, tracks donations to Goodwill, Salvation Army, and other charities, and exports IRS-compliant reports for tax time.

Question 2

What happened to ItsDeductible?

Accepted Answer

Intuit's ItsDeductible (also known as It's Deductible or TurboTax ItsDeductible) shut down in October 2025. If you used ItsDeductible to track donations, DeductAble is the best replacement—it does everything ItsDeductible did plus adds AI-powered photo recognition. You can import your ItsDeductible data via CSV or XLSX.

Question 3

What is the best ItsDeductible replacement?

Accepted Answer

DeductAble is the leading ItsDeductible replacement and alternative (sometimes misspelled "Its Deductable") available today. As a full-featured donation tracker app, it does everything Intuit ItsDeductible did—fair market value calculations, donation tracking, and tax-ready exports—plus adds AI-powered photo recognition to instantly identify and value items. Unlike ItsDeductible, DeductAble keeps your data secure with cloud sync across all your devices and works offline on iPhone. Available on iOS and web—access your donations from anywhere.

Question 4

Can I still login to ItsDeductible?

Accepted Answer

No—ItsDeductible login is no longer available. Intuit discontinued the Its Deductible login portal when the service shut down in October 2025. If you're looking for an ItsDeductible login alternative, DeductAble lets you import your existing ItsDeductible data and continue tracking donations with all the same features plus AI-powered valuations.

Question 5

How does DeductAble compare to ItsDeductible?

Accepted Answer

DeductAble improves on ItsDeductible in several ways: AI-powered photo recognition instantly identifies and values items, your data is securely stored and synced across devices, it works offline on iPhone, and it's available on both iOS and web so you can access donations from anywhere. Plus, DeductAble isn't tied to any specific tax software—export to any platform.

Question 6

Can I import my ItsDeductible data?

Accepted Answer

Yes! If you exported your data from ItsDeductible before it shut down in October 2025, you can import it into DeductAble via CSV, XLSX, or ZIP file. Your donation history transfers seamlessly in seconds. DeductAble is designed to be the easiest ItsDeductible replacement for migrating your existing donation records.

Question 7

How does AI photo recognition work?

Accepted Answer

Take a photo of your donation items and DeductAble's AI identifies each item and suggests fair market values based on IRS guidelines, category, and condition. You review and confirm each valuation before saving.

Question 8

How does DeductAble calculate fair market value?

Accepted Answer

Valuations follow IRS guidelines and consider item category, condition, and current fair market values. The AI suggests values based on these factors—you always have final approval.

Question 9

How accurate are the valuations?

Accepted Answer

AI suggestions follow IRS guidelines for fair market value. Each category shows recommended value ranges, and you can adjust values to match your item's specific condition and local market.

Question 10

How do I export my donations for taxes?

Accepted Answer

Filter by tax year, tap "Export," and choose PDF, CSV, or TXF format. PDF generates an IRS-compliant Form 8283 worksheet with detailed donation summaries—ready to hand to your tax preparer. CSV provides your donation data in spreadsheet format. TXF provides seamless import into TurboTax Desktop (Premium feature). Share directly with your tax preparer via email or save to Files.

Question 11

Can I use DeductAble with TurboTax?

Accepted Answer

Yes! Premium subscribers ($19.99/year) can export donations in TXF format—TurboTax Desktop's native import format. After importing, you'll need to review and finalize each record in TurboTax, but all your data carries over. Mileage donations aren't supported by the TXF format, but DeductAble includes a mileage summary with total miles, trips, and the IRS rate so you know exactly what to enter in TurboTax under 'Vehicle use.' We don't have a live API integration with TurboTax Online—Intuit doesn't expose APIs for charitable donation import—but TXF export for TurboTax Desktop gives you the closest thing to direct integration.

Question 12

What does DeductAble cost?

Accepted Answer

DeductAble is free to use with up to 5 donations—including AI photo recognition, CSV and PDF export, and cloud sync across devices. Premium is $19.99/year and unlocks unlimited donations, TXF export for seamless TurboTax Desktop import, and priority email support.

Question 13

Is Premium a monthly subscription or one-time purchase?

Accepted Answer

Premium is an annual subscription at $19.99/year that renews automatically. You can cancel anytime through your app store (iOS) or account settings (web). If you cancel, you keep Premium features until your current subscription period ends.

Question 14

Can I upgrade to Premium mid-year?

Accepted Answer

Absolutely! You can upgrade whenever you want and instantly unlock unlimited donations, TXF export, and priority support. On the free plan you're limited to 5 donations, so upgrading removes that cap right away. Your subscription starts from the date you upgrade.

Question 15

What if I want to cancel my subscription?

Accepted Answer

You can cancel anytime through your device's app store settings (iOS) or account settings (web). When you cancel, you keep Premium features until your current subscription period ends—you're never cut off mid-year.

Question 16

Do you sell or share donation data?

Accepted Answer

Never. DeductAble securely syncs your donation records through cloud storage and stores data locally on iPhone for offline access. We don't sell your data to advertisers or brokers. Your email is only used for authentication and is managed securely through our authentication provider.

Question 17

Will my donations disappear if I delete the app?

Accepted Answer

No—your donations are safely backed up in the cloud when you're signed in. Just reinstall the app, sign in again with the same account, and all your donations will be there.

Question 18

Is my donation data private and secure?

Accepted Answer

Yes. Your donation data is securely stored and encrypted in transit between your device and the cloud. We never share your data or use it for anything other than helping you track tax deductions.

Question 19

How do I delete my account?

Accepted Answer

You can delete your account and all associated data directly from Settings in the app. This permanently removes your account, donations, and any stored attachments from our systems.

Question 20

What platforms do you support?

Accepted Answer

DeductAble is available on iOS and web. Access your donations from any device with our native mobile app or web app at app.deductable.ai.

Question 21

Can I see my donations on my iPad or Mac?

Accepted Answer

The iOS app is iPhone-optimized, but you can access all your donations on any device through the web app at app.deductable.ai. Your donations sync automatically across all platforms.

Question 22

Can I use DeductAble without internet?

Accepted Answer

On iPhone, yes! The iOS app lets you track and manage donations completely offline. Your changes automatically sync to the cloud when you reconnect. The web app requires an internet connection. Note: AI photo recognition requires an internet connection on both platforms.

Question 23

What happens if I lose my iPhone?

Accepted Answer

Sign in with the same Apple ID or Google account on your new device. DeductAble automatically restores your donation history from secure cloud backup.

Question 24

Do you support non-US charities?

Accepted Answer

DeductAble is currently optimized for US charities with IRS-compliant valuations and exports. International users can still track donations manually, but charity search and validation is US-focused.

Question 25

Can I request a feature or enhancement?

Accepted Answer

Yes! Please send your requests and ideas to product@radone.dev

Question 26

How do I get support?

Accepted Answer

Email support@radone.dev with your app version, device or browser, and a description of the issue. Our support team is available Monday–Friday and most inquiries receive a response within one business day.

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